WeShape

Yes! WeShape currently has an iPhone app and an Android app! Please see the instructions below to learn how to install the app on your dev...

Does WeShape have an app?

Availability for the WeShape iPhone and Android apps, plus how to access WeShape from anywhere in the world via the web.

Where is WeShape available?

You're not alone! While getting up and down off of the ground can be the most difficult part of a movement for some, the value of being ab...

What if I have trouble getting up and down off of the ground?

For a workout to meet the completion requirement, please ensure that you are both a) watching the video in its entirety from start to fini...

Why don't I see a checkmark over my completed workout?

How to properly do the Elevator movement.

You are receiving emails about the product in order to help you get acclimated to using it.
We want to help you reach your goals and one o...

Why am I getting emails about my dashboard and workouts?

You are able to unsubscribe from our emails at anytime by opening one of our emails, scrolling to the bottom of the email, and selecting t...

How can I stop receiving emails?

Yes! If you have to exit or there is an error that ends your workout prematurely, simply navigate back to the WeMove page, click or tap ...

If I can’t finish my workout, will my workout video open where I left off?

You can hook up your computer to your TV via an HDMI cable if you wish to view your workout on your TV. We do not currently support castin...

Can I play my workouts on my TV?

You should scale up if you'd like to experience a more challenging version of that movement, and you should scale down if the current move...

How do I know when I should scale up or down?

First, double check your internet connection to make sure there is no disruption! 
 
Next, try refreshing your browser or restarting the a...

What do I do if my workout isn’t playing?

Contact Us

Your Why is very important, this will help keep you focused and motivated while you work towards your goals! To change your Why....1. Navi...

Can I change my "Why"?

Yes! You can change your name under the My Profile tab!
To change your name...1. Navigate to the My Profile page. (Icon circled in green b...

I accidentally spelled my name incorrectly, is there a way to change it so it shows correctly?

If you cannot remember your password and are trying to log back in, perform the steps below to reset your password.

I can't login! How do I reset my password?

Learn how to reset your WeShape program and retake the new client survey from your profile.

How to Reset Your Program

Matt

Find answers and get help from Intercom Support and Community Experts

Conversations you've started through the messenger will appear here.

No conversations created by you

Try using different keywords or checking for typos.

No conversations found

Title

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Empty Help Center

Uh oh. That page doesn’t exist.

Home

Search results

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

FAQ