WeShape

Yes, using our Routine Reviews feature! 
From the WeMove page, begin a routine.
Fill out the short pre-session survey.
Once complete, inst...

Can I group movements based on if they are floored, seated or standing?

Yes! WeShape currently has an iPhone app and an Android app! Please see the instructions below to learn how to install the app on your dev...

Does WeShape have an app?

You're not alone! While getting up and down off of the ground can be the most difficult part of a movement for some, the value of being ab...

What if I have trouble getting up and down off of the ground?

For a workout to meet the completion requirement, please ensure that you are both a) watching the video in its entirety from start to fini...

Why don't I see a checkmark over my completed workout?

How to properly do the Elevator movement.

You are receiving emails about the product in order to help you get acclimated to using it.
We want to help you reach your goals and one o...

Why am I getting emails about my dashboard and workouts?

You are able to unsubscribe from our emails at anytime by opening one of our emails, scrolling to the bottom of the email, and selecting t...

How can I stop receiving emails?

Yes!
 
If you have to exit or there is an error that ends your workout prematurely, simply navigate back to the WeMove page, click or tap ...

If I can’t finish my workout, will my workout video open where I left off?

You can hook up your computer to your TV via an HDMI cable if you wish to view your workout on your TV. We do not currently support castin...

Can I play my workouts on my TV?

You should scale up if you'd like to experience a more challenging version of that movement, and you should scale down if the current move...

How do I know when I should scale up or down?

First, double check your internet connection to make sure there is no disruption! 
 
Next, try refreshing your browser or restarting the a...

What do I do if my workout isn’t playing?

You can get in contact with our team at any time by using one of the following channels: 
Submit a question or concern: https://weshape.ze...

Contact Us

Your Why is very important, this will help keep you focused and motivated while you work towards your goals! To change your Why....1. Navi...

Can I change my "Why"?

Yes! You can change your name under the My Profile tab!
To change your name...1. Navigate to the My Profile page. (Icon circled in green b...

I accidentally spelled my name incorrectly, is there a way to change it so it shows correctly?

Matt

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