WeShape

WeShape currently has an iPhone and an Android app available to residents of the United States and Canada! Please see the instructions below to learn how to install the app…

Does WeShape have an app?

The Challenge is free to join — what that means for billing, what happens to your access when it ends, and how a paid membership differs.

Is the WeShape Challenge Free? Challenge vs. Paid Membership

The difference between a WeShape membership and a YouTube channel membership billed by Google — and how to manage or cancel the YouTube one.

Did You Subscribe to Our YouTube Channel Membership Instead of WeShape?

Troubleshooting for missing password reset codes: wrong email on file, lapsed subscriptions, free Challenge accounts, incomplete signups, and spam filters.

Not Receiving Your Password Reset Email? Here's Why

Availability for the WeShape iPhone and Android apps, plus how to access WeShape from anywhere in the world via the web.

Where is WeShape available?

You're not alone! While getting up and down off of the ground can be the most difficult part of a movement for some, the value of being ab...

What if I have trouble getting up and down off of the ground?

For a workout to meet the completion requirement, please ensure that you are both a) watching the video in its entirety from start to fini...

Why don't I see a checkmark over my completed workout?

How to properly do the Elevator movement.

You are receiving emails about the product in order to help you get acclimated to using it.
We want to help you reach your goals and one o...

Why am I getting emails about my dashboard and workouts?

You are able to unsubscribe from our emails at anytime by opening one of our emails, scrolling to the bottom of the email, and selecting t...

How can I stop receiving emails?

Yes! If you have to exit or there is an error that ends your workout prematurely, simply navigate back to the WeMove page, click or tap ...

If I can’t finish my workout, will my workout video open where I left off?

You can hook up your computer to your TV via an HDMI cable if you wish to view your workout on your TV. We do not currently support castin...

Can I play my workouts on my TV?

You should scale up if you'd like to experience a more challenging version of that movement, and you should scale down if the current move...

How do I know when I should scale up or down?

First, double check your internet connection to make sure there is no disruption! 
 
Next, try refreshing your browser or restarting the a...

What do I do if my workout isn’t playing?

Need to reach our team? Here's the fastest way to get help.

Contact Us

Your Why is very important, this will help keep you focused and motivated while you work towards your goals! To change your Why....1. Navi...

Can I change my "Why"?

Yes! You can change your name under the My Profile tab!
To change your name...1. Navigate to the My Profile page. (Icon circled in green b...

I accidentally spelled my name incorrectly, is there a way to change it so it shows correctly?

If you cannot remember your password and are trying to log back in, perform the steps below to reset your password.

I can't login! How do I reset my password?

Learn how to reset your WeShape program and retake the new client survey from your profile.

How to Reset Your Program

How WeShape charges appear on your statement, common reasons for unfamiliar charges, and how to get a charge traced.

I Don't Recognize a Charge From WeShape — What Is It?

Matt

Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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