Seeing a small monthly charge from Google but can't log in to WeShape? You may have a YouTube channel membership rather than a WeShape membership. They're easy to mix up — here's the difference.
Two Different Memberships
The WeShape membership — our full program with personalized daily routines, the app, Challenges, and coaching. Billed by WeShape ($39.95 monthly, $99 quarterly, or $299 yearly at standard pricing).
The WeShape YouTube channel membership — an optional small monthly membership (typically a few dollars) that supports our YouTube channel and unlocks YouTube perks. Billed by Google/YouTube, not WeShape.
Signs You Have the YouTube Membership
The charge is small (a few dollars a month) and billed through Google
You can't log in at my.weshape.com — there's no account under your email
You don't remember entering payment details on the WeShape website
Important: A YouTube channel membership does not include access to the WeShape program or app.
How to Manage or Cancel a YouTube Channel Membership
Because it's billed by Google, only you can cancel it — WeShape can't do it from our end.
Go to YouTube
Open youtube.com (or the YouTube app) and click your profile picture.
Open Purchases and memberships
Select Purchases and memberships from the menu.
Deactivate the WeShape membership
Find WeShape in the list and click Deactivate.
You can also review all Google charges at pay.google.com.
Want the Full WeShape Program?
We'd love to have you — visit weshape.com or message us through the chat widget or at [email protected] and we'll help you get started.